Assistant manager - Acorn & Pip

Specifics

    • 25k per year
    • 38 hours per week
    • 5 days per week
    • 3 weekends on, 1 weekend off
    • Hours between 8.45am & 5.30pm
    • 28 days holiday
    • Full training provided
    • Staff discount

Requirements

  • Heavily customer / service focused
  • High vibe
  • Enthusiastic
  • Positive
  • Confident
  • Passionate
  • Engaging
  • Proactive
  • Hospitality / retail experience
  • Management / supervisor / people management experience
  • Relationship builder
  • High standards / attention to detail
  • Process follower
  • Independent / quick thinker
  • Resilient

Key responsibilities

360 view of business 

Customer experience

Maintain & drive standards

Master of all roles - host, barista, kitchen, retail, shoe shop

Team management & Communication 

Quarterly appraisals

Quarterly staff meetings

Regular training & measurement

Labour / Cafe COS budget 

Rota writing + Payroll submission

Cafe ordering + stock / budget management

Shelves + merchandising

Overview of shoe shop duties

Shoe fitting

Liaising with Shoe Shop team re deliveries / restock / pricing / admin

KPI’s

  • Monthly audit / mystery shopper 
  • Monthly sales targets
  • Training scores
  • Employee Engagement survey +80%

To apply: 

If you would like to apply, please send your CV to tim@acornandpip.com and please include an email stating your interest.