Join our team
Assistant manager - Acorn & Pip
Specifics
- 25k per year
- 38 hours per week
- 5 days per week
- 3 weekends on, 1 weekend off
- Hours between 8.45am & 5.30pm
- 28 days holiday
- Full training provided
- Staff discount
Requirements
- Heavily customer / service focused
- High vibe
- Enthusiastic
- Positive
- Confident
- Passionate
- Engaging
- Proactive
- Hospitality / retail experience
- Management / supervisor / people management experience
- Relationship builder
- High standards / attention to detail
- Process follower
- Independent / quick thinker
- Resilient
Key responsibilities
360 view of business
Customer experience
Maintain & drive standards
Master of all roles - host, barista, kitchen, retail, shoe shop
Team management & Communication
Quarterly appraisals
Quarterly staff meetings
Regular training & measurement
Labour / Cafe COS budget
Rota writing + Payroll submission
Cafe ordering + stock / budget management
Shelves + merchandising
Overview of shoe shop duties
Shoe fitting
Liaising with Shoe Shop team re deliveries / restock / pricing / admin
KPI’s
- Monthly audit / mystery shopper
- Monthly sales targets
- Training scores
- Employee Engagement survey +80%
To apply:
If you would like to apply, please send your CV to tim@acornandpip.com and please include an email stating your interest.