Shipping policy

Please see T&C's for full delivery explanation

Thank you for visiting Acorn & Pip. We use the most reliable postage services that we can in order to get your parcel to you quickly and without any fuss. We'll email you to let you know when your order is dispatched. We aim to dispatch your orders within 48hrs (excluding Saturday / Sundays) during peak season. Sometime our emails land in spam so please check there first! The parcel tracking number should automatically be included in your dispatch email or via text message. 

You can select from our shipping options so that you are more in control of when your order arrives with you. Our standard shipping service is dispatched with Royal Mail on a 48 hour service which can in busier times take up to 5 days to arrive. If you select our Express service before 12pm on a business day then it will be dispatched on a next day service ( our express service runs from Monday to Friday. Weekend express orders will be dispatched on Monday).

During busier periods such as Black Friday, Christmas, Easter and sale periods shipping will take longer. Please be patient with us and them whilst we do our best to deliver your parcels as quickly as possible.

Standard delivery (3-5 working days): £4.95 for orders under £75. Larger items such as lockers, kitchens, dolls houses may take longer to leave the warehouse. Express delivery (1-2 working days): £6.45.

Local Pick-up is available to customers who wish to collect their order from our shop in Slaithwaite, HD7 5AN. You will receive an standard email stating that your goods have been dispatched - this means that they are ready for collection!

If you have ordered a product on pre-order, your entire order will be shipped once this pre-order product has arrived. If you would like your items sent separately, please state this at checkout. You will be asked to pay for extra shipping if applicable.

We offer free standard UK delivery for orders over £75. International delivery prices depend on shipping zones and are based on the current market rate. We have the right to change your shipping price if your order is above the average weight or parcel size. Mustard Made products are excluded from our free shipping offer.