Please see T&C’s for full delivery explanation

Thank you for visiting Acorn & Pip. We use the best and most reliable postage services that we can in order to get your parcel to you quickly and without any fuss. We’ll email you to let you know when your order is dispatched (usually next working day). Sometime our emails land in spam so please check there first! The parcel tracking number should be automatically sent to via Royal Mail or Parcelforce.

We offer free standard UK delivery for orders over £60. This must be selected at checkout to be redeemed. If this is not selected then it is presumed you would like a shipping upgrade to first class / next day delivery and will not be refunded. We do not guarantee next day delivery. 

We are constantly trying to work towards a cheaper standard shipping rate which we can pass on to our customers. Our £4.80 postage fee covers the cost of the Royal Mail fee which is £4.39, our cost of packaging which totals on average £0.80 per parcel, we pay our warehouse staff above the living wage to carefully process your orders and finally our customer services team members to answer all queries. So whilst we fully understand that our shipping cost is not the cheapest out there, we work hard to create an extremely fair and wonderful environment for our staff to work and use the best sustainable materials to package up your order and also offer fully tracked shipping so that our customer is as happy as can be. 

Standard delivery (2-5 working days): £4.80 for orders under £60.

Local Pick-up is available to customers who wish to collect their order from our shop in Slaithwaite, HD7 5AN. You will receive an standard email stating that your goods have been dispatched – this means that they are ready for collection!

European Union

Standard delivery (4-5 working days): £18.

The Rest of the World

Please get in touch with us to get a quote of ROW shipping and we’ll do our best to accommodate you.

Please note that Acorn & Pip does not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK.

Although you are more than welcome to leave delivery instructions in the customer comments. I cannot guarantee that these will always be transferred over to the courier company notes.

UK DELIVERY ONLY products – Acorn & Pip reserve the right to cancel an order where an item has been purchased but the delivery address is outside of the UK (for certain products only – stated with product description).

If you have ordered a product on pre-order, your entire order will be shipped once this pre-order product has arrived. If you would like your items sent separately, please state this at checkout. You will be asked to pay for extra shipping if applicable.

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