Please see T&C’s for full delivery explanation
Thank you for visiting Acorn & Pip. We use the most reliable postage services that we can in order to get your parcel to you quickly and without any fuss. We’ll email you to let you know when your order is dispatched (usually next working day). Sometime our emails land in spam so please check there first! The parcel tracking number should automatically be included in your dispatch email.
We offer free standard UK delivery for orders over £60 (some post codes are not included in this offer, see the footer of this page). This must be selected at checkout to be redeemed.
We are constantly trying to work towards a cheaper standard shipping rate which we can pass on to our customers. Our £4.80 postage fee covers the cost of our DHL next day service which is £4.38, our cost of packaging which totals on average £0.80 per parcel, we pay our warehouse staff above the living wage to carefully process your orders and finally our customer services team members to answer all queries. So whilst we fully understand that our shipping cost is not the cheapest out there, we work hard to create an extremely fair and wonderful environment for our staff to work and use the best sustainable materials to package up your order and also offer fully tracked shipping so that our customers are as happy as can be.
Standard delivery (1-2 working days): £4.80 for orders under £60. Some items such as lockers may take longer to leave the warehouse.
Local Pick-up is available to customers who wish to collect their order from our shop in Slaithwaite, HD7 5AN. You will receive an standard email stating that your goods have been dispatched – this means that they are ready for collection! We are currently operating a click and collect service on Fridays 10-12 until we are able to re-open our shop on April 12th 2021.
If you have ordered a product on pre-order, your entire order will be shipped once this pre-order product has arrived. If you would like your items sent separately, please state this at checkout. You will be asked to pay for extra shipping if applicable.
*exempt postcodes are: AB31 – AB38 AB40 – AB56 IV1 – IV28 IV30 – IV32 IV30 – IV36 IV52 – IV54 IV63 KW1 – KW14 PA21 – PA38 PH4 – PH41 PH49 – PH50 BT. HS IV41 – IV49 IV51, 55 & 56 KA27 – KA28 KW15 – KW17 PA20 PA41 – PA49 PA60 – PA78 PH42 – PH44 ZE Isle of Man (IM) Channel Islands